Warranty

BASIC WARRANTY INFORMATION

Most of our brands have 2-year limited warranties against manufacturer defects. Many of them have exceptional extended warranty programs like lifetime nose pads (Maui Jim), Lifetime frame Soldered Joints (Randolph), Life Time Frame (Costa). Please review each brand to find warranty details.

Specific Brand Warranty Details (taken from Brand Websites)

 

PRESCRIPTION WARRANTY

All brands and companies are fairly standard in the eyewear industry. Most have a 2-year warranty against defects and a one year scratch warranty. Most have free redo capability for adjustments, lab/Doctor errors and have non-adapt policies. Please consult us or check each manufacturer's website for more details. 

All Prescription lenses are custom made for you and are billed prior to processing.  If you need to change your order, please contact us immediately. If the lenses have been started, there can be a 50% charge for cancellations or changes.